Frequently Asked Questions
Bookings & Payments
How do I book a service or repair?
You can book by phone, email, or make a booking enquiry through our website.
Do you offer same-day servicing?
Same-day servicing may be available depending on the work required — contact us to discuss your needs.
What payment methods do you accept?
We accept EFTPOS, credit cards and cash.
Safety & Compliance
Do you perform safety inspections or certificates of inspection (COI)?
Yes. We conduct safety inspections and COIs for eligible vehicles, motorcycles, and trailers in accordance with regulations.
Do you work on airbags and safety systems (SRS)?
Yes. We are trained and equipped to diagnose and repair SRS and airbag systems safely.
Auto Electrical
What auto-electrical services do you offer?
We diagnose and repair electrical faults, batteries, alternators, starter motors, wiring issues, lighting, sensors, and electronic control systems.
Can you diagnose warning lights on my dashboard?
Yes. We use advanced diagnostic equipment to identify fault codes and pinpoint issues accurately.
Do you install electrical accessories?
Yes. We install a wide range of electrical accessories including batteries, lighting, towing electrics, dash cams, UHF radios, and more.
Repairs & Diagnostics
Do you provide quotes before repairs?
Yes. We provide clear quotes and will always contact you for approval before carrying out additional work.
Do you show customers what needs repairing?
Yes. Where possible, we use digital inspections and video or photo updates so you can see exactly what we see.
What if my vehicle needs urgent repairs?
We’ll prioritise safety-critical repairs and clearly explain your options so you can make an informed decision.
Additional Questions
Do you offer a courtesy vehicle?
Yes. We offer a courtesy vehicle for our customers’ convenience. Availability is limited, so a courtesy vehicle must be booked in advance at the time of your service or repair booking.
I don’t see my issue listed — can you still help?
Absolutely. There is so much more we can assist with. If you have any questions or specific requirements, please contact us to discuss your vehicle’s needs.
